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    FAQ





    1, What is the ISM ?

    ISM represents International Standard Mould .Committed to create the biggest value molds for worldwide customers .

    2, What about the size scope of molds you can make ?
    Molds reach to length 4 meters , width 2.8 meters , and 50kg to 20 ton weight.

    3, What type of files can you accept ?
    We can accept different types of files such as JPG , PDF ,DWG , DXF , IGES , STP , X_T , SOLIDWORKS.
     
    4, What type of steel do you use ?
    Buderus 1.2738 (Germany), DAIDO NAK80 and NAK55(Japan), IMPAX 718H(Sweden), LKM 738H(Dongguan) ,LKM2344(Dongguan), P20HH(USA) ,LKM2311(Dongguan) , etc.6.jpg
    5, Do you build hot runner molds ?
    Yes , we build hot runner molds and are familiar with different systems such as D-M-E, Moldmaster , Yudo , HUSKY ,HASCO ,Synventive and so on . The manifold used for your mold is selected to satisfy your demand .

    6, What kind of material do you use ?
    ABS , PP, PC , PE , HDPE , PA6, PA66 , PA6+GF , PS , POM ,TPU , TPE , PVC etc . We have rich experience for molding product with these material and know how to adjust parameter to get the perfect product .

    7, What type of process do you use on mould surface ?
    1)Polish : mirror polish / Diamond polish
    2)Texture , Logo and Text
    3)Cavity and core needs plating treatment for the surface .

    8, How to send sample ?
    The quotation we offer to you including the cost of sample delivery . We send sample by DHL , UPS , TNT or EMS .

    9, How to pack and ship mold ?
    When the molds have been completed , we will paint grease on the surface , pack the mold with plastic pellicle , and put it into a disinfected wooden box . Attached accessories : Video of mould test , detail mould drawing , and necessary spare parts .

    10, Do you have after service on mould ?
    Yes . ISM offer our customer after-sale service of prompt delivery of spare parts . We have powerful support on network contact ,We can provide technique service to you by SKYPE , WHATSAPP , WHATCHAT , QQ at any time .